Our vision for the future This part of our Blueprint describes our vision and the future direction of the company over the next 25 years. We have spoken to over 8, customers to understand what aspects of our water and waste water service are important and how our investment over the next five years and beyond should be prioritised. Sustainable Resources Becoming more efficient and effective. Our approach to stakeholder engagement Here you can find out how we can engage with stakeholders. What’s in your water?
Who’s responsible for your pipework? This plan provides a summary of our proposed business plan for the next five years from Flushing wipes, blocks pipes! Sustainable Resources Becoming more efficient and effective. South West Water, meanwhile, announced a radical ‘New Deal’ , promising lower bills, improved service, better environmental protection and a stake and greater say in the company for customers.
As a result, our plans have our customers and the environment very much at their heart. Teaching Expand Education centres.
Our Blueprint for Yorkshire
Struggling to pay your bill. Safe and legal neutralisation of wastewater Caustic soda, magnesium hydroxide or liquid lime?
We get it right first time 3. Graduates Our Graduate development programme. Newsletter Sign up today for your daily news alert and weekly roundup. If we are to achieve this ambition we need to think about the customer throughout everything we do, whenever we do it. About us Expand What we do Expand Our environment. The industry has set out an ambitious vision for the future of water that puts customers right at the heart of everything that companies do.
Download our full plan here.
Blueprint: Yorkshire Water’s Future Plans | Yorkshire Water
Average domestic water bills, meanwhile, are planned to fall by more than 4 per cent in real terms across England as a whole, while the manifesto unveils proposals to cut leakage by more than 16 per cent over the five years, with some companies intending to go even further, in the biggest leakage programme for 20 years. Developers Expand Services Expand Preplanning sewerage enquiry. Download Ofwat final determination here. Leisure Expand Our Reservoirs.
Our Customer Promise Providing excellent customer service is at the heart of our business. Wastewater Networks Strategy Find out about our 50 year strategy to deliver wastewater services. Find out how this is being spent and what you’re getting back in return.
Our outcomes are the objectives which we’ll be working towards, each and every day, to deliver our services to you, and will ap5 the measurable objectives for us in our 5 and 25 year plans. New water supply connections.
How our customers have shaped our plans Our customers have been central to developing our Business Plan.
About us Education Leisure Log into your account Register. Services Expand Developer services.
Water companies plan £50BN on service improvements in AMP7
In the water storage industry, confined spaces can be an unwitting killer without proper training and equipment. We’re easy to deal with 2.
We have an aim to become a leader in customer service, both within the water sector and against other industries. Our plan was agreed with Ofwat at the end of details of which can be seen in the below document.
Capital Maintenance comes to the fore The tight cost of capital set by Ofwat for PR19 will mean water companies will need to place the emphasis on maintenance The best plans could benefit from incentives through the price review process, while those that fall short will face closer scrutiny and interventions and could receive lower returns.
You want good customer service and acceptable prices.
Water companies plan £50BN on service improvements in AMP7 – WWT
Corporate governance and structure Our corporate governance and company lpan. Current vacancies Latest Jobs and Apprenticeships. The new environmental proposals are designed to improve 8,km busines rivers and to reduce by nearly 90 per cent the number of serious pollution incidents, from 52 today to around a half-dozen by the end of South West Water, meanwhile, announced a radical ‘New Deal’promising lower bills, improved service, better environmental protection and a stake and greater say in the company for customers.
What We’re doing View our recreational strategy.