DVLA BUSINESS PLAN 2012-13

This will help to ensure that DVLA has the skills and talent to manage and deliver our services now and in the future. Total remuneration within the calculation includes salary, non-consolidated performance related pay and benefits-in-kind. Additionally it promotes DVLA as an employer of choice for those with digital skills. Full disclosure of the serving directors for is available in the Governance Statement of this document. The re-accreditation of customer standards see our highlights for the year shows that DVLA continues to provide some of the best customer service in both the public and private sector. They also include any additional pension benefit accrued to the member as a result of their buying additional pension benefits at their own cost. As someone who is passionate about both digital services and service excellence, I am proud to be working with you and to be part of such an exciting organisation going forward.

We will pick up the pace on our IT contract let programme, working with a range of suppliers, we will take forward our contribution to the Government Digital Strategy, build modern Greenfield IT platforms and three further digital services announced by the Parliamentary Under Secretary of State:. Additionally it promotes DVLA as an employer of choice for those with digital skills. As someone who is passionate about both digital services and service excellence, I am proud to be working with you and to be part of such an exciting organisation going forward. The methodology for calculating conversion factors has changed. The local council has invested large sums of money to mitigate the whole area from this risk. We want to be seen as a world class organisation in managing the collection, storage and provision of accurate data relating to driving entitlements and vehicles and the collection of motoring taxes.

The potential volatility of electricity factors had been recognised previously and past conversion factors were based on the average of the past 5 years. This decision was made to provide an emission factor that was as close as possible to the actual year of reporting and it highlights the difference the energy mix in the national grid can make. It supports talent development in-house and across Wales and shows the agency is creating employment opportunities for those with digital skills.

  ESSAY ON MY FAVOURITE FOOD RAJMA CHAWAL

The view vehicle record for fleets service was launched on 23 March and has been developed as an enquiry service for DVLA fleet scheme customers. During the year the agency has focused on 2 way communications such as web chats and blogs which include Executive Team sessions.

However, this is based on office space only. An FTE of 1. Indefinite Statutory Off Road Notification. There are particular risks associated with the scale and complexity of the contract let programme. Motorists can now pay vehicle tax by Direct Debit annually, biannually or monthly.

DVLA forms and leaflets

Thank you for your feedback. It will also work toward fostering a culture of mutual learning in the development of excellent digital services, applications and technologies. Code Club is a nationwide network of volunteer-led after-school coding clubs for children aged 9 to DVLA has a central corporate communications team that manages a core set of channels to provide staff with a regular communications aligned with the agency strategy.

Although above the target of 4, this is due to the agency taking on additional work with the introduction of direct debit payments for vehicle excise duty and in preparation for the planned abolition of the driving licence counterpart. The re-accreditation of customer standards see our highlights for the year shows that DVLA continues to provide some of the best customer service in both the public and private sector.

The Directors did not receive any non-cash benefits during the current or prior year.

DVLA’s annual report 2014 to 2015

Modernisation will mean centralising work in Swansea and will lead to efficiency savings. DVLA will work with the Cabinet Office and make use of legislative reform powers to expand opportunities for 2012-113 by default. Our Plans for to 5. What were you doing?

  ESSAY ABOUT THAIPUSAM FESTIVAL

These processes will be tailored and developed to ensure they enable DVLA to operate effectively and efficiently. Deliver an improvement for accuracy of the driver record against the September baseline by March Duringthe agency established dvlx own Remuneration Committee in line with Board best practice, chaired by a Non-Executive Director.

Our corporate documents now provide information that is more accessible.

This model will support the requirements that will enable us to take control, manage our own IT service and build the foundations of a more flexible, digital and customer focused organisation.

Supporting delivery of our plan 6.

dvla business plan 2012-13

Abolishing the tax disc has removed an administrative inconvenience for millions of motorists and there are significant savings for fleet operators and other businesses from not having to handle the administration of tax discs. The average working days lost to sick absence businees 8.

DVLA forms and leaflets

Unlike classic, there is no automatic lump sum. Managers will do all they can to assist dedicated and experienced staff to prepare themselves for something new.

This service allows motor dealers to tell DVLA when a vehicle is sold into the motor trade. Solid progress has been made during the year to build the internal capability by creating partnerships with regional technology enterprises, universities and using the skills of our staff within the business. To deliver a first registration certificate, excluding cherished transfers, within 14 working days.

dvla business plan 2012-13

The standard period of notice to be given by directors is 3 months.